GDPR & data retention
Data-protection compliance
The European legal framework governing how the personal data of a conversational assistant's users is collected, processed, stored and deleted. It covers the place of processing, encryption, explicit consent and the retention period. For serious companies, compliance is not optional.
- Appeared
- GDPR in force since 25 May 2018; applied to conversational AI systems from their adoption.
- Tactics
- We process data in the EU, with end-to-end encryption and explicit consent at the start of the session. Retention is configurable. We don't use your data to train public models.
Related terms
“GDPR & data retention” is part of Glossary · AI Chatbot — part of the Atlas, Websem's reference of AI search, marketing and data terms.